Delivery, at a glance
From our workshop to your table
Poland, Germany
United Kingdom, Norway, Switzerland, Iceland, Albania, Bosnia & Herzegovina, Kosovo, North Macedonia, Moldova, Montenegro, Serbia, Ukraine, Belarus, Turkey, Andorra, Liechtenstein, Monaco, San Marino
United States, Canada, Australia, Japan, South Korea.
For other destinations, please contact us before placing an order.
Shipping to the EU countries below is paused while we review how new EU requirements apply. We’ll update this page when shipping can resume. If your destination is not listed on this page, please contact us before placing an order.
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Not sure about your destination?
Send us your destination and we'll confirm whether shipping is currently available, along with any applicable rate, before you place an order.
Returns & withdrawal
You can notify us that you wish to withdraw within 30 days of delivery. Send a clear statement by email or post, or use the online withdrawal option in our footer. You may use the model withdrawal form, but it is not obligatory.
Contact and return address
Darewy Maciej Matuszak
ul. Kowalska 128
51-424 Wrocław
Poland
office@darewy.com
+48 660 281 430
Send returned goods to the postal address above.
Frequently asked questions
Can't find your answer below? Get in touch — we reply within one business day.
How long does delivery take?
Delivery times depend on your location. Zone I (Poland and Germany) takes 3–7 business days. Zone II (surrounding countries such as UK, Norway, Switzerland) takes 5–10 business days. Zone III destinations take 7–14 business days. Available orders are shipped via FedEx.
Can I track my order?
Yes. Once your order has been dispatched you will receive an email from FedEx with your tracking number. You can use it on the FedEx website to follow your shipment in real time.
Do you ship to my country?
We ship to the destinations listed in Zones I–III. Shipping to other EU countries is currently paused while we review new EU requirements. If your country isn't listed on this page, please contact us before placing an order.
What happens if my package is delayed or lost?
If your shipment is delayed beyond the estimated delivery window, please first check your FedEx tracking link. If the tracking shows no movement for more than 5 business days, contact us with your order number and we'll investigate and resolve it promptly.
Can I change my shipping address after placing an order?
Address changes are possible only before the order is dispatched. Please contact us as soon as possible with your order number and the correct address. Once a parcel has been handed to FedEx, we are unable to guarantee a redirect.